Privacy Policy

Introduction

Welcome to https://dubai-air-balloon-price.terratrek.net (henceforth referred to as “we,” “our,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting and interacting with our website and services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://dubai-air-balloon-price.terratrek.net
Any mobile applications or software developed by us
Online services and products offered through our platform
Interactions via emails, phone calls, texts, and social media platforms linked to our services

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you register as an authorized user and access our applications or services, we collect and process your data to provide personalized experiences.
Website Visits: Visiting our websites linked to this policy means you agree to our terms, including data collection practices.
Communications: We may reach out via newsletters, emails, calls, or texts/SMS for marketing purposes, order confirmations, or customer support. Your consent is required for certain types of communication.

Personal Data Collection

We collect various categories of personal information to enhance your experience and improve our services:

Account Information: Details such as user name, registration email, and password are required to create an account.
Payment Information: Credit/debit card details, billing addresses, and payment history are collected for transaction processing.
Financial Information: We may store bank account information for direct debits or credit facilities.
Purchase Information: This includes order details, product preferences, and shopping behavior.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data help us deliver personalized content.
Location Data: With your consent, we can access location services to provide location-based services and marketing.
Feedback and Reviews: We encourage user feedback and may collect it through surveys or review systems.
Social Media Information: If you connect our services with social media accounts, we may access profile information from these platforms.
Product Information: Details about products or services you show interest in or purchase.

Data Collection Methods

We obtain personal data through multiple channels:

User input forms and profiles
Automated tracking technologies like cookies and similar files
Third-party service providers who assist us in collecting and processing data, adhering to their respective privacy policies

Cookies

Our website employs cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary: These ensure basic functions like login, page navigation, and session management.
Preference: They remember your preferences, such as language settings or layout choices.
Analytics: Used to understand user behavior, gather analytics data, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only for as long as necessary:

Data required by law or for legal purposes is retained until the applicable statute of limitations expires.
Personal data collected for marketing or analytics is kept for a period that balances our business needs with your privacy rights, typically no longer than 7 years after the last interaction.
Once the retention period ends, or when you request deletion, we anonymize and/or delete the data.

Security Measures

Protecting your data is of utmost importance to us. We have implemented robust security measures to safeguard personal information:

Encryption protocols for secure data transmission
Access controls and regular security audits to prevent unauthorized access
Physical, technical, and administrative safeguards to protect stored data
Regularly updating our security systems to address emerging threats

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that a user is under 18, we will take steps to delete their information and discontinue services to them.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
Restriction: Limiting our processing of your data in specific situations.
Portability: Receiving your personal data in a structured, commonly used format.
Objection: Opposing the use of your data for specific purposes.
Non-Discrimination: You have the right to file complaints with us or relevant authorities if you believe we have discriminated against you.

To exercise any of these rights, please contact our Data Protection Officer at the address provided below. We will respond to your request within a reasonable timeframe, adhering to applicable laws and regulations.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, with an effective date posted at the top of the policy. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Postal Address: Privacy Policy Inquiries, Dubai Air Balloon Price, [Address], [City], [Country]

We are dedicated to maintaining a transparent and user-centric approach to privacy and look forward to addressing any of your concerns.